Yep. Here’s the final Shipping Policy updated for:

• $4.95 standard shipping
• FREE shipping on orders $49+
• your actual delivery estimates
• 1–3 business day processing
• tracking
• insured shipping
• EU-friendly wording
• correct info@animalsrealm.com

You can paste this directly into Shopify → Settings → Policies → Shipping policy.

Shipping Policy

Last updated: September 2026

Thank you for shopping with Animals Realm. This Shipping Policy explains our processing times, estimated delivery times, shipping costs, tracking, and other important delivery information.

Processing Time

Orders are typically processed within 1–3 business days.

Processing time is separate from shipping/transit time. Once your order has been dispatched, you will receive a shipping confirmation email where applicable.

During particularly busy periods, processing may occasionally take longer.

Shipping Costs

We keep our shipping rates simple:

Standard Shipping: $4.95

FREE Standard Shipping on orders of $49 or more.

Your applicable shipping charge and free-shipping eligibility will be shown during checkout before you complete your purchase.

The $49 free-shipping threshold is based on the value of eligible products in your order after applicable discounts and before any charges that do not count toward the shipping threshold.

Estimated Shipping Times

The following delivery times are estimates after your order has been processed and dispatched.

These timeframes are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, customs processing, public holidays, weather conditions, local postal services, transportation disruptions, and peak shopping periods.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us at info@animalsrealm.com within 24 hours of placing your order.

We will do our best to accommodate your request. However, once an order has entered processing or has been dispatched, we may be unable to change or cancel it.

Our 24-hour cancellation policy does not affect any statutory consumer rights you may have, including applicable EU withdrawal rights after receiving your order.

Tracking

Where tracking is available, you will receive an email containing your tracking number once your order has been shipped.

You can also use your tracking information on our Track Order page.

Please allow a few days after dispatch for the carrier's tracking system to begin displaying updates. It is normal for a tracking number not to show movement immediately after it is issued.

Multiple Packages

Some products may be fulfilled or dispatched separately.

This means an order containing multiple products may occasionally arrive in more than one package, on different days, or with separate tracking numbers.

You will not be charged additional shipping solely because we divide your order into multiple shipments.

Insured Shipping

Animals Realm provides insured shipping for eligible shipments worldwide.

If you believe a shipment has been lost or damaged during transit, please contact us at info@animalsrealm.com with your order number.

We will review the shipment and, where appropriate, work with the carrier to provide a suitable resolution.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your shipping information, please contact us as quickly as possible at info@animalsrealm.com.

We will attempt to update the address before dispatch, but we cannot guarantee that changes can be made once an order has entered processing.

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping costs may apply where legally permitted.

Delayed Orders

Occasional shipping delays can occur.

If your order has not arrived within the estimated delivery timeframe, please contact us at:

info@animalsrealm.com

Please include your order number so we can investigate the shipment.

Lost Shipments

If a shipment arranged by Animals Realm is confirmed as lost before it is delivered to you, please contact us.

Where applicable, we will provide an appropriate resolution in accordance with your consumer rights.

Damaged Deliveries

If your order arrives damaged, please contact us as soon as reasonably possible.

Where helpful, please provide photographs showing:

• the damaged product
• the external packaging
• the shipping label
• any visible damage to the package

Send this information together with your order number to info@animalsrealm.com.

Customs, Duties and Import Charges

Depending on your destination and the location from which an order is fulfilled, customs duties, import taxes, VAT, or other charges may apply.

Where such charges are collected by us during checkout, they will be shown before you complete your purchase.

For certain international destinations, additional charges may instead be collected by local customs authorities or the delivery carrier where permitted by applicable law.

EU Customers

Nothing in this Shipping Policy limits the statutory rights available to consumers in the European Union.

Where a different delivery period has not been agreed, EU consumer rules generally require traders to deliver goods without undue delay and no later than 30 days after the contract is concluded.

Your statutory rights regarding delayed delivery, non-delivery, withdrawal, defective products, and refunds remain unaffected.

For information about returns and your right of withdrawal, please see our Return & Refund Policy.

Contact Us

For questions regarding shipping, delivery, tracking, or your order, contact:

Animals Realm
Operated by SC World Of Realms S.R.L.
Abrud, Nr. 105, Bloc 126, Ap. 17
310274 Arad, Arad
Romania

Email: info@animalsrealm.com

And change these around the store

Your announcement bar should now say:

FREE SHIPPING ON ORDERS $49+